Have a question? Call 613-822-8668
Have a question? Call 613-822-8668
Have a question? Call 613-822-8668
Rideau Carleton Raceway Casino

4837 Albion Road, Ottawa, ON K1X 1A3


Starting March 7, 2018, we are introducing Rock Star Rewards. As a result Winner's Circle rewards will no longer be available at this location once Rock Star Rewards is fully implemented. Winner’s Circle cashback will be available for the time being. Please stay tuned for further updates. Winner's Circle rewards members will be automatically enrolled into Rock Star Rewards. You will be receiving communications in the future announcing the official launch date.

Streamline your gaming experience with these rock star rewards features:

  • Three-tiered player's card program, seamlessly mirrored to your current membership level.
  • Rock Star Rewards enables new quick and easy access to promotions and Free Play at any slot game.
  • Takes the guess work out of comps.  With Comp Dollars, you can see your comps in dollars as you earn them.Hard Rock Ottawa Vendor
Automated Free Play
Personalized Offers
Comps At Your Fingertips
Tier Based Promos
Seamless Transition


  • General Slots: $2 Coin in = 1 Status Credit
  • Video Poker Slots: $4 Coin in = 1 Status Credit
  • Electronic Table Games: $8 Coin in = 1 Status Credit
  • Table Games: See Player's Club for Details
  • Status Credits can be earned from any source and are added together to create the total status credits amount towards upgrade.
  • Players earn status credits based on game play over the course of a year.
  • Status credits start at zero on January 1 and accumulate until December 31.
  • When you meet an upgrade threshold for a new club tier, you are immediately upgraded to a new tier.
  • Downgrades are done twice yearly, on July 1 and January 1.
  • Tier upgrades will be valid for a minimum of six months. Players will not be downgraded until the downgrade date following this minimum period.
  • A player who upgrades between July 1 and December 31 will be downgraded one tier on July 1 of the following year.
  • A player may re-qualify for their current tier during the subsequent six month period and thus extend their downgrade date. For example, a player who maintains 10,000 status credits every six months will stay tier 2 indefinitely.
  • A player is only ever downgraded one tier per downgrade date. 
    For example, a player qualifies for tier 3 on February 1, 2018. On January 1, 2019, he is downgraded to tier 2. He does not meet the threshold for tier 2 during the next few months and is downgraded back to tier 1 on July 1, 2019. 
    A  similar player qualifies for tier 3 on February 1, 2018. On January 1, 2019 he is downgraded to tier 2. However, this player meets the threshold for tier 2 in March of 2019, and is maintained at tier 2 until he finally downgrades on January 1, 2020.

Q: I used to be a (rewards/silver/gold) status, what status am I now?

A: We offer a similar three-tiered card program as did the OLG's Winner's Circle Rewards program and we will mirror your tier status over to Rock Star Rewards.

Q: Will there be two rewards programs running simultaneously?

A: Yes, both Winner's Circle Rewards and Rock Star Rewards will be operational for a limited period of time in early 2018 during the changeover. We will communicate more specific dates soon!

Q: How do I know which machine accepts each program?

A: Each machine will have a posted sign to clearly identify either Winner's Circle Rewards on Rock Star Rewards.

Q: What happens to my Winner's Circle Rewards cashback?

A: You can continue to redeem your Winner's Circle Rewards cashback at Rideau Carleton Raceway Casino until the last slot machine is converted to Rock Star Rewards. This date will be announced in a separate communication. Following this date, any remaining cashback balance can be redeemed at another Winner's Circle Rewards participating location. Visit winnerscirclerewards.ca for more information.

Q: Why doesn't Rock Star Rewards have cashback?

A: We are introducing Rock Star Rewards with new exciting benefits and rewards! Stay tuned!

Q: How do I earn points in this new program?

A: Points are now comp dollars. Watch your comp dollars accumulate on the slot machine as you play.

Q: What can I use my comp dollars for?

A: You can use your comp dollars for dinners, retail, and tickets to shows

Q: How will I know how many comp dollars I have?

A: It will tell you right on the slot machine.

Must be 19 years of age or older. Valid government-issued photo identification may be required. There is no fee payable to obtain membership.  Patrons with self-excluded or trespassed statues, as determined by OLG, will not be eligible to participate. Any self-excluded person detected at a gaming property will be removed and trespassed. Rules and Regulations apply. Please visit  Player's Club for further details.  Additional terms and conditions may apply.

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Rideau Carleton Raceway Casino 4837 Albion Road Ottawa, Ontario K1X 1A3 Canada Phone 613-822-8668