FAQs
Strict age controls are a key component of our commitment to social responsibility. A person must be at least 19 years of age to enter a gaming site, the same minimum age as required for the serving of alcohol.
Acceptable forms of government issued photo identification include:
- Driver’s Licence
- Passport
- Citizenship ID
- Ontario Photo Card
- US State ID
- Canadian Permanent Resident Card
- Resident Alien ID
- Certificate of Indian Status Card
- Military ID
- Firearms Acquisition Card
If you are under the age of 21, two forms of identification can be requested.
Rock Star Rewards is the loyalty program offered at Rideau Carleton Raceway Casino .
For more information about the program and benefits offered, click here.
Rideau Carleton Raceway Casino fully complies with the accessibility requirements of the Ontario Building Code and the Standards of the Accessibility for Ontarians with Disabilities Act.
We value your feedback. Please choose from one of the following methods to get in touch with us.
CALL US
Call our Support Centre at 613-822-8668 x4646, between the hours of 8 am - midnight, 7 days a week.
WRITE US
Rideau Carleton Raceway Casino
ATTN: Customer Support
4837 Albion Road,
Ottawa, ON K1X 1A3